Every job moves the same way, whether it is a check engine light in your driveway or a tune up at the shop. You know the price before we start, and you know exactly what we did when we finish.
Tell us what is going on. Year, make, model, and the symptom in your own words. Dusty picks up the phone personally during shop hours. We tell you whether it is a shop or mobile job and roughly what the visit will cost. No automated phone tree.
The yellow van rolls to your driveway, your job site, or the roadside. Real OBD II live data, sensor and wiring tests, and bench checks for the failing component. We find the actual problem before recommending the fix. No parts cannon.
Parts, labor, and total on a single page. The diagnostic fee credits to the job. You approve before we touch another bolt. If the number is wrong because something else turned up, we stop and write a new estimate before continuing.
Repair done where the truck sits when possible. Clean digital invoice through Square texted or emailed. Receipt in your inbox automatically for fleet customers and accounting. 30 day labor warranty on the work, manufacturer warranty on the part.
From first call to paid invoice is typically a same-week turn for routine work, often same day. A diagnostic visit is 30 to 60 minutes. A common brake job or battery and alternator swap is two to three hours on site. Larger jobs that need a shop slot are scheduled inside a week most of the time.
Pick up the phone. We will either fix it today or tell you straight when we can.