Frequently asked questions.

Yes. The yellow van drives to your driveway, your workplace, or roadside anywhere within 40 miles of Cassville, Missouri. Most common repairs happen on site. Springfield, Branson, Joplin, and Neosho are outside the strict radius but still on weekly route. Call 417.598.8753 with the city and we will tell you straight whether mobile makes sense.

The mobile call out is $147 flat anywhere inside the 40 mile radius. That covers the trip, the on-site diagnostic, and a written estimate. If you proceed with the repair, the $147 credits to the job. No hidden travel charges, no mileage upcharge inside the radius.

Anything that needs a lift, a frame jig, or specialty machine work. Transmission rebuilds, internal engine work, frame straightening, and alignments come back to a shop. About 80 percent of normal repair work we handle where the truck is sitting. See the services page for the full split.

Square invoicing only. Clean digital invoice texted or emailed after the job. Pay by card, Apple Pay, Google Pay, or Cash App through Square. Fleet cards welcome. No cash, no checks. Keeps the books clean and the receipts automatic.

Yes. Every repair carries the manufacturer warranty on the part installed plus 30 days on Dusty's labor. If anything we did fails inside that window we come back and fix it on our dime. No fine print. No haggling.

Same day when a slot is open, same week almost always. Emergencies move to the front of the line when we can swing it. The best move is to call. We will tell you straight what the next opening looks like.

Real mechanic. ASE principles applied to every diagnostic and repair. Service-Disabled Veteran. The truck is the shop, not a side hustle. Every estimate, repair, and invoice goes through Dusty personally. No service advisor reading a script.

Not quite the right question. Dealerships charge for overhead Dusty does not have, so we are almost always cheaper on like-for-like parts and labor. But we will not cut corners on parts to win a quote. Honest pricing, no race to the bottom. See pricing for the tiers.

Yes on light and medium duty diesels for routine work like filters, glow plugs, batteries, and drivability. Major diesel internal work and emissions tuning we refer to a diesel specialist shop in Springfield.

Yes. Multi-truck businesses get scheduled rotations, priority mobile slots, and consolidated Square invoicing. Less downtime per truck than rotating through a shop. Call 417.598.8753 and ask for the fleet conversation.

Yes. Driveways, work parking lots, job sites, the shoulder of the highway, and the lake parking lot at Roaring River all count. We need room to work safely. Public road shoulders only when it is the only option.

No. Dusty's does not run a loaner fleet. Most mobile jobs are done where the truck sits so you do not need a loaner. For shop work that takes more than a day, we are honest about it before we keep your keys.